First Aid Courses FAQs
We hope you’ll find our frequently asked questions about our first aid courses in Suffolk useful. Here you’ll find quick fire answers about the steps to booking your first aid course with us. We also include answers to your questions about course content, and details on how we can help you save time and money by holding a course in your Felixstowe or Ipswich workplace in Suffolk.
Booking Your First Aid Course FAQs
Simply give Liz Russell, your First Aid Trainer, a ring or send her a text on 07702 155357.
You can contact Liz by email through this website, or to use our online form to share details about your course needs and First Aid Suffolk will get back to you shortly.
At First Aid Suffolk, we seek to run courses which you can join as an individual, as well as handle bespoke bookings for teams and groups.
For practical purposes, our courses do need a minimum number of participants to run.
You can see our immediately upcoming courses from the link on the First Aid Suffolk website home page and clicking on the link will share date, time, location, price and the number of places still available.
For other courses or course dates, Liz will have all the details, so just get in touch by phone or by using the website enquiry form.
First Aid Suffolk will issue an invoice, once you have booked onto the course.
We accept payments by bank transfer.
The course is a practical one and you will be undertaking practical tasks, so do come along in comfortable clothing. We’d recommend wearing clothes which allow you to move around freely.
We provide any equipment and course materials. Come along with listening ear and willingness to take part, so you get the most out of your learning experience.
You will also need to bring:
- Photo ID (passport /driving licence)
- Packed lunch
Group Bookings – First Aid Course FAQs
Please contact your expert trainer, Liz Russell at First Aid Suffolk to discuss your needs – such as course, number of participants and preferred venue – to arrange a group training session.
The maximum number allowed on our group first aid training courses is 12 people.
6-12 people is an ideal and cost-effective group size especially if you are looking to hold the training course on your own premises.
For groups numbering less than 6 people, it may be most cost-effective to join one of our programmed courses, or hold the course at our regular venue.
Yes, if the course can be held on your Suffolk or North Essex premises, or if you are a charity, we can generally offer a discounted rate on our first aid training courses.
6-12 people is an ideal and cost-effective group size to hold the training course on your own premises.
Yes, we do.
Please give us a call to discuss your specific first aid training course needs.
You will receive an invoice after booking on a course.
Please note: To confirm your booking, this invoice needs to be paid in advance of the course date.
Yes, we are more than happy to deliver your first aid training course at your premises, as long as the room in which you plan to hold the course meets certain criteria. This is to ensure the safe and effective running of the course.
Meeting room requirements:
- enough space to accommodate anticipated number of participants comfortably, with adequate space for undertaking practical tasks and activities
- floor covering suitable for undertaking the practical skills/ tasks (practised as part of the course)
- wifi coverage
- digital equipment provision to deliver powerpoint presentations (large TV / projector)
For more information or to discuss your proposed meeting room facility for your course, please give Liz at First Aid Suffolk a call.
Please note: 6-12 people is an ideal and cost-effective group size when you are looking to hold the training course on your own premises. It may be more cost-effective for smaller groups to join our pre-programmed courses or hold their course at our regular venue.
Specific First Aid Training Courses
Emergency First Aid at Work Course (EFAW) FAQs
The Emergency First Aid at Work (EFAW) course requires 6 hours contact time plus breaks. So, a total of approximately 7 hours.
There is continual assessment throughout the whole Emergency First Aid at Work course, but all participants take a multiple choice paper at the end of the day.
Yes, you will receive a course certificate, plus other useful information and helpful resources on the Emergency First Aid at Work (EFAW) course.
The per participant cost will depend on a number of factors, such as whether you are joining a pre-programmed Emergency First Aid at Work (EFAW) course as an individual, or commissioning a EFAW group course for your team on your business premises.
Prices per place on our immediately upcoming courses are published via the home and contact pages of this web site.
Yes, you will. Much of the Emergency First Aid at Work (EFAW) course focuses on cardiopulmonary resuscitation (CPR) and the use of defibrillators (AEDs).
Yes, you will.
Learning how to use an automated external defibrillator is central to the Emergency First Aid at Work (EFAW) course.
If you wish to continue to hold a valid certificate, you will need to go on the course again in three years time.
Taking a yearly refresher course is however recommended as beneficial.
You will need to renew your Emergency First Aid at Work training every three years.
Yearly refresher courses are really beneficial and guidance strongly recommends them.
It is vital to refresh your knowledge and understanding, for compliance, safety and peace of mind all round.
In workplace scenarios, it can be a legal requirement and serve to validate policies and show responsibility and commitment to supporting the wellbeing of all those in the workplace.
Yes, it will. The Emergency First Aid at Work certificate is an accreditation which will count towards your programme of Continuing Professional Development.
When you have passed the Emergency First Aid at Work course, you will be able to access an online First Aid Manual free of charge via ‘Protrainings’, our accredited first aid course syllabus and materials provider.
General FAQs
Training to deliver skills around the immediate medical care potentially needed to support someone who is injured or ill, with a view to keeping them safe and prevent them from further harm, before professional medical help arrives.
First aid training can be used to treat minor injuries (eg. burns, cuts, stings).
First Aid training is essential for helping those in need, especially if emergency care or treatment is required for an ill or injured person.
Ideally everyone! It is of great benefit to both the individual and those around them to be first aid trained.
Sadly, some employers don’t recognise the importance of having first aid trained staff. The Health and Safety Executive (HSE) recommend that all organisations should have some level of first aid cover.
Accidents and illness can arise at any moment in life. Employers and employees may benefit from having someone skilled in first aid who can deal with those unexpected situations when accident or injury strike.
First aid certificates awarded on successful completion of an accredited course by an accredited trainer like First Aid Suffolk are valid for three years.
It is recommended however, that a refresher course should be carried out annually.
On your course, you will meet up to 11 other students.
There may be some important health and safety information included within the training course. Practical skills will be taught and practised by you.
You will be monitored and assessed throughout the duration of the course.
At the end of the training, there is a short multiple choice test.
First Aid Suffolk offers a range of courses for people in a workplace in and around Felixstowe and Ipswich, Suffolk. It also offers first aid training for care givers – especially people caring for or working with children or infants in the Felixstowe or Ipswich area.
The recognised first aid training courses are delivered by ProTrainings accredited trainer / asssessor, Liz Russell, and include:
- First Aid at Work
- Emergency First Aid at Work
- Paediatric First Aid
- Emergency Paediatric First Aid.
No, not at present, although it is hoped that First Aid Suffolk will be able to offer some aspects of certain first aid training courses online in the future.
The first aid at work training courses delivered by First Aid Suffolk range from one to three days in duration.
- Emergency First Aid at Work – 1 day
- First Aid at Work – 3 days
Yes, all the courses delivered by Liz Russell at First Aid Suffolk in and around Ipswich and Felixstowe are fully certified by ‘ProTrainings’.
Yes, as long as your workplace has a suitable space and equipment.
Course room requirements:
- spacious room to accommodate all participants comfortably, with adequate space for practical tasks and activities
- carpeted or with a floor covering suitable for undertaking the practical skills/ tasks which are part of the course
- adequate wifi
- digital projector/ screen / large TV connectivity for sharing powerpoint presentations
Please give Liz at First Aid Suffolk a call to discuss your proposed room for your course.
You will find our immediately upcoming first aid courses on the home page of this website. Select one that suits you and follow the instruction to book onto the course.
If no suitable course is on offer at the time, please get in touch to register your interest and we can advise on future courses and where we may be able to help.
Course fees vary, depending on the specific course.
The per participant cost will depend on a number of factors, such as whether you are joining a pre-programmed Emergency First Aid at Work (EFAW) course as an individual, or commissioning a EFAW group course for your team on your business premises.
Prices per place on our immediately upcoming courses are published via the home page of this web site. If you cannot find what you are looking for please give Liz a call and she will be happy to help.
Yes, we offer a discount for group first aid training, if you are a charitable organisation.
If you have to cancel your booking, you will receive a full refund, providing you let us know 24 hours beforehand.
If First Aid Suffolk has to cancel, we will offer you another date or provide a full refund.
You will need to bring:
- Photo ID (passport /driving licence)
- A packed lunch
We provide any equipment and course materials.
We would also recommend that you wear comfortable clothing, so you feel at ease taking part in the practice activities which are an integral part of the course.
You will need to attend another course to renew your qualification, before your 3 year certification expires.
If you foresee your certification running out, do take a look at our upcoming courses or give Liz a call so that she can advise on our forward programming of appropriate courses.
Yes, this is often possible. It may depend on the certification you are seeking, so the best thing to do is to give us a ring to chat things through.
Have a different question? Can’t find the detailed answer you are looking for?
No worries – we are here to help. Just give Liz a call, ping her an email, or use our online form to send us a message.
